PRIVACY POLICY
Effective Date: 21/09/2026
Last Updated: 21/09/2026
King Of Trade & Serious Music, a subsidiary of SGR Industries Canada Ltd. (“KoT,” “we,” “us,” or “our”), respects the privacy of our customers and visitors to our website.
This Privacy Policy explains how KoT collects, uses, stores, and shares personal information when you visit our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our services.
We are committed to handling personal information responsibly and in a manner consistent with applicable privacy laws.
By using the KoT website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you should discontinue use of the Website and refrain from providing personal information unless it is necessary to complete a transaction or fulfill a legal requirement.
1. What Is Personal Information?
For the purposes of this Privacy Policy, “personal information” generally means information about an identifiable individual.
Depending on how you interact with KoT, personal information may include your:
We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.
2. How We Collect Personal Information
KoT may collect personal information directly from you or automatically when you interact with our Website.
We may collect information when you:
We may also automatically collect certain technical and usage information when you access the Website, including information about your device, browser, IP address, operating system, pages viewed, referring website, and interactions with the Website.
3. How We Use Personal Information
KoT may collect, use, and process personal information for purposes that include:
KoT will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law or appropriate consent has been obtained.
4. Sharing Personal Information
KoT does not sell personal information to third parties as part of our ordinary business operations.
We may share personal information with trusted third parties where reasonably necessary to operate our business, provide services, complete transactions, or comply with legal obligations.
These parties may include:
Third-party service providers may only receive the information reasonably necessary to perform the services they provide to KoT, subject to applicable contractual, legal, and privacy requirements.
KoT may also disclose personal information where reasonably necessary to protect our rights, property, customers, employees, business, or the security of our Website, or in connection with a corporate transaction such as a merger, acquisition, financing, sale of assets, or reorganization.
5. Payment Information
When you make a purchase through the KoT Website, payment information may be processed by third-party payment processors.
KoT may not directly store complete payment card information when payment processing is handled by a third-party payment provider. Payment information is subject to the privacy practices and policies of the applicable payment processor.
Customers should review the applicable third-party provider's privacy policy and terms where appropriate.
KoT retains transaction information necessary for accounting, customer service, order management, fraud prevention, and legal or regulatory purposes.
6. Shipping and Order Information
In order to fulfill an order, KoT may provide necessary customer information to shipping carriers, delivery providers, fulfillment partners, or other service providers.
Information shared for shipping purposes may include your name, delivery address, telephone number, email address, order details, and other information reasonably necessary to complete delivery.
7. Marketing Communications
Where permitted by applicable law, KoT may send customers information about products, promotions, sales, events, services, or other updates that may be of interest.
Customers may unsubscribe from promotional email communications at any time by following the unsubscribe instructions included in the applicable communication or by contacting KoT directly.
Even if you opt out of promotional communications, KoT may continue to send necessary transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or important information relating to your purchases.
8. Cookies and Similar Technologies
KoT may use cookies, pixels, tags, local storage, and similar technologies to improve the functionality, security, and performance of the Website.
Cookies are small data files that may be stored on your device when you visit a website.
Depending on their purpose, cookies may be used to:
Some cookies may be placed by third-party service providers whose services are integrated into our Website.
You may be able to control or disable cookies through your browser or device settings. However, disabling certain cookies may affect the functionality or availability of portions of the Website.
9. Analytics and Website Usage Information
KoT may use analytics and similar technologies to understand how visitors interact with the Website.
This information may include pages visited, approximate location derived from technical information, device type, browser type, referring pages, time spent on the Website, and other usage information.
Analytics information helps KoT understand Website performance, identify technical issues, improve functionality, and better understand customer needs.
Where third-party analytics services are used, those providers may process information in accordance with their own privacy policies and terms.
10. Third-Party Websites and Services
The KoT Website may contain links to third-party websites, platforms, services, or social media pages.
KoT is not responsible for the privacy practices, content, security, or policies of third-party websites.
When you leave the KoT Website or interact with a third-party service, the information you provide may be governed by that third party's privacy policy rather than this Privacy Policy.
We encourage customers to review the privacy policies of third-party services before providing personal information.
11. Protection of Personal Information
KoT takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.
Security measures may include access controls, authentication procedures, secure systems, and other safeguards appropriate to the nature and sensitivity of the information involved.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, KoT cannot guarantee absolute security of personal information transmitted through the Internet.
12. Retention of Personal Information
KoT retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, enforce agreements, prevent fraud, or comply with applicable legal, accounting, tax, regulatory, or other obligations.
When personal information is no longer reasonably required, KoT will take reasonable steps to securely delete, destroy, or anonymize the information, subject to applicable legal requirements.
13. Customers' Privacy Rights
Depending on applicable law and the circumstances, customers may have rights relating to their personal information.
These rights may include the ability to:
Certain rights may be subject to legal limitations or exceptions. For example, KoT may be required to retain certain information for legal, accounting, tax, fraud-prevention, or other legitimate business purposes.
To make a privacy-related request, please contact KoT using the contact information provided below. We may need to verify your identity before processing certain requests in order to protect your personal information.
